AQ Kafe

The food is fine, but the service is horrendous. The menu reflected on Seamless is not accurate apparently and after 30 minutes of waiting for breakfast, not only do the employees call but they ask Seamless representatives to call me that hot food is unavailable. Fine. I switch the order. I thought all was well but then I get another call letting me know that I have to pay for granola that I added, after the wait, after the menu not being accurate in the first place, and come on, it's granola....And letting me know that Seamless would call me again so I should add the charge. Terrible customer service, and not trying to receive 7 calls at work over the breakfast.

Written by wendy c. on 6/21/2011 | 2 other reviews | Member since 2010
wendy ordered from here over a year ago

love the food and the salads, however on a couple of occasions they have been late on a delievery without all the items, which can be disapointing especially when the order is for a lunch meeting

Written by lesley b. on 4/12/2010 | Member since 2008
lesley ordered from here over a year ago

I like this restaurant but ordering from them via Seamless Webb was a disaster. Their delivery person could not follow the instructions I had given to phone from my office building lobby. I ended up waiting in my building lobby for him to return and although the restaurant told me he was "on the corner" he never appeared. After over an hour waiting and the intervention of Seamless Web, they agreed to cancel my lunch order. By this time, it was 3:30pm. Seamless Webb was very helpful but I think the restaurant could have offered something beyond being willing to cancel an order that never arrived.

Written by Patricia G. on 11/6/2009 | Member since 2009
Patricia ordered from here over a year ago

Terrible. It sounds good, but the turkey was old (mushy and stinky) and it had been pre-made, so the bread was soggy. Pathetic attempt.

Written by Jeanette F. on 9/4/2009 | 2 other reviews | Member since 2006
Jeanette ordered from here over a year ago