Dig Inn Seasonal Market - 55th Street

The food at Dig Inn is always delicious and the prices IN STORE are actually reasonable. This 2 star review is geared primarily around their service and business practices. I have been a customer at this establishment for a few months and I have eaten at multiple locations. The only location I have ordered from is the Midtown one. It is frankly upsetting that the delivery portions are 20-25% smaller than the in-store portions, even though the cost is higher because you are paying a premium for the Seamless delivery service. So, not only is the customer paying more, but they are getting less product. Additionally, if you don't take advantage of all 3 sides included in the price, they will give you even less food. So, regardless of whether you order 1 or 3 sides, the size of the side is the same, instead of being scaled. This is a deceptive business practice and it doesn't matter if it's happening at an employee or management level. Bottom line, the customer is being blatantly ripped off. Additionally, the employees forget to include utensils and straws about 50% of the time and the delivery times are always inaccurate. I don't have an issue with waiting longer for a delivery, but when you quote a delivery time of 15-30 minutes, make sure you deliver on that promise.

Written by Diana V. on 5/10/2013 | 13 other reviews | Member since 2011
Diana ordered from here within the last month

Tasty, healthy, quality ingredients, fast delivery, and great website (includes nutrition facts and more). However, some deliveries have been incomplete (i.e. missing extra side of protein, missing a side order). Otherwise, Dig Inn is a solid go-to.

Written by Grace C. on 2/18/2013 | 10 other reviews | Member since 2010
Grace ordered from here within the last month

great market platter lunches

Written by Kristen R. on 1/28/2013 | Member since 2011
Kristen ordered from here within the last week

I love this place, because what you get is what I call 'real' food. You get tasty meat and fresh vegetables that aren't soaked in tons of salt, butter, or oil, which is almost impossible to find these days. It's simple and lovely and I love it. The platters are expensive but feed me for 2 or 3 meals so it works out for me. I was worried when they changed the name (and owners?) but it seems the menu is relatively the same and changes seasonally now, which is great. However, I have to ding them a star for some of their prices. Almost $4 for what amounts to a ladle of soup is ridiculous. Their 'large' soup is smaller than a small soup at most other places. Smartwater for $3 when you can get it for $1.75 from other restaurants. Same for the prices on their sides of meat and veggies. That being said, it's all fresh and healthy, not laden with salt and fat, and still manages to be tasty, and I haven't found anywhere else that can do that (yet). Update: portions have shrank considerably and the food isn't quite as good as it used to be, but still the only healthy non bland option that I've found. Too bad really about the changes.

Written by Katie B. on 1/11/2013 | 13 other reviews | Member since 2008
Katie ordered from here within the last year

Just finished my very first meal from Dig Inn Seasonal Market and I must say I was very happy with my meal. As a person who deals with multiple medical issues, I strive to find food that is both healthy and tasty and this really filled the bill. With most places, if you don't want salt for example, you must resort to asking for steamed food with no sauce or seasoning and therefore no flavor, Everything I had from Dig Inn was healthy, deliciously prepared and nicely seasoned - but definitely not laden with salt! I will definitely be ordering again.

Written by Glenn M. on 7/16/2012 | 2 other reviews | Member since 2010
Glenn ordered from here within the last year

Incredible improvement in food from PUMP! Delivery time has so far been excellent and management response to issues has been pleasant and quick. As a new Celiac, I am loving the vast options to eat hot gluten free food that tastes DELICIOUS! Such a nice alternative to just having salads. Great job, Dig Inn! Keep it up!

Written by Lisa Y. on 5/4/2012 | 2 other reviews | Member since 2011
Lisa ordered from here within the last week

DO NOT TRUST DIG INN'S DELIVERY ESTIMATE. If you say it will take 15-30 minutes, don't call me after 45 minutes to tell me you're out of the soup I ordered. Thanks.

Written by Michael L. on 3/28/2012 | Member since 2011
Michael ordered from here within the last year

Consistently late with orders by more than 20m despite only being a couple of streets away.

Written by Clifford K. on 1/9/2012 | 1 other review | Member since 2010
Clifford ordered from here within the last month

Seamless web has fake reviews - it's annoying. I noticed the exact same ones on multiple restaurants' pages. Dig Inn - really bad new name, Pumped Up. At least, the order got through and came within 40 minutes. They don't carry the Serious Green anymore, all she had to offer me were Apple green and Sweet green. Either way, these 16 oz. bottles are NOT worth nearly $9. Food hasn't been amazing twice in a row, they were out of meatballs so I traded for tofu, just not good. Healthy food CAN be satisfying, people. And really doesn't need to be over-priced. It's unfortunate. Places like this put a bad name on healthy food, and then change there branding which ends up just making it all worse. For whatever reason, they didn't want to appeal to the greens-eating, energy food crowd anymore, and wanted to join the ranks of all the other pseudo-health but-really-appealing-to-the-masses restaurants. Just so disappointing.

Written by Tracy D. on 12/12/2011 | Member since 2011
Tracy ordered from here over a year ago

Awesome dish now that it's Dig Inn Seasonal Market!!!

Written by Joan C. on 10/18/2011 | 2 other reviews | Member since 2009
Joan ordered from here over a year ago

Real good food, but the 55th Street location is late way too often. Try the 38th Street location for better service.

Written by Donald P. on 4/25/2007 | Member since 2005
Donald ordered from here over a year ago

I reall love this chain, but this location is sub-standard. Food has on more than one occassion arrived well outside of the delivery window they promise, and on more than one occassion tehy have forgotten add-ons to the meal, or the appropriate sauces. Would like them to be more accurate.

Written by Elizabeth A. on 5/20/2013 | 1 other review | Member since 2009
Elizabeth ordered from here within the last week

Good food, but they screw up my order a lot. I dont know if its on purpose because they are out of something, but they keep on doing it.

Written by Matt R. on 4/25/2013 | 4 other reviews | Member since 2007
Matt ordered from here within the last year

Ordered a protein plate, received no protein. Ordered a side, received no side. Food is still good though.

Written by Bernadette M. on 4/17/2013 | Member since 2011
Bernadette ordered from here within the last year

Overall the food is very good. However, the odds that your order is correct I would estimate at 1 in 3. This place has uncanny ability to not include the correct sides with your order... even though that is the premise of the menu... meat and 3 sides. In addition, the meat portions are increasingly bare. A "large" beef plate with 3 sides generally means you get two forks full of beef and a plate of carrots for ~$13. They should do better.

Written by Joseph D. on 4/15/2013 | Member since 2006
Joseph ordered from here within the last year