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99 E. 19th Street (E 19th St. between Park Ave. S & Irving Pl.),
New York,
NY
10003
(212) 260-2922
Above content provided by restaurant.
Food was good but the service was terrible. The estimated delivery time when I ordered was 30-45 minutes, so when I called after and hour and a half, I expected them to be apologetic. Instead, they treated me like I was to blame and I shouldn't be pestering them about my food. Very rude and inconsiderate - I will not be ordering from here again and I will make sure I tell everybody i know not to order from Duke's. Poor service is just as bad as bad food.
Written by
David D.
on
3/5/2012
|
Member since
2010
David
ordered from here
over a year ago
I was rather impressed with Duke's. My Southern Comfort Burger was large, flavorful, and the french fries were still warm. It's comfort food and delivery was extremely speedy (less than 15 minutes.) I will be back.
Written by
lauren p.
on
2/6/2012
|
9 other reviews |
Member since
2011
lauren
ordered from here
within the last year
I've ordered dessert from Duke's twice and received a call from them both times after placing my order. Once to apologize for not having the item I wanted and offering to send more of a different. The second to make sure my request for "not nuts" was not because of an allergy issue. Good customer service and friendly people. Way to Go Dukes!
Written by
Wes U.
on
10/18/2011
|
Member since
2010
Wes
ordered from here
over a year ago
Great tasting food, and the delivery is usually pretty fast as well. I love their BBQ and the sliders. Can't go wrong with DUKES!
Written by
Eduardo H.
on
7/18/2011
|
Member since
2010
Eduardo
ordered from here
within the last year
Delivers in an average of 30 minutes. I really like Duke's because their food is consistent.
Written by
Alison J.
on
4/6/2011
|
7 other reviews |
Member since
2010
Alison
ordered from here
within the last week
estimated time for food was 35-50mins. I ordered during the dinner rush, at 6:52pm however, after 3 calls to the restaurant, the food came cold at 8:19pm. I live 6 streets and 1 ave away. i would have picked up the food myself if they gave a realistic time frame for delivery. there are dozens of places worth waiting for. Duke's is not one of them
Written by
James C.
on
7/30/2007
|
8 other reviews |
Member since
2007
James
ordered from here
over a year ago
Obviously, this place hires geniuses to deliver their food. I actually got a call from this place telling me they refuse to deliver to my building because their delivery people "get lost all the time" in my neighborhood. I live on the corner of 23rd and 1st. If you get lost coming here, you should consider another occupation. Thanks, Duke's. Next time I'm thinking of coming to eat at your restaurant, I believe I might just get lost on the way there.
Written by
Eric L.
on
7/24/2007
|
Member since
2007
Eric
ordered from here
over a year ago
Excellent, juicy, huge, cooked as requested burgers, good sweet potato fries, good fountain drinks...will order again for sure.
Written by
JANICE G.
on
5/23/2013
|
1 other review |
Member since
2012
JANICE
ordered from here
within the last year
Ordered the buffalo chicken sandwich, about 2 hours later, started to get stomach cramps. Fast forward 2 days diagnosed with the stomach flu. not good.
Written by
daryn c.
on
5/21/2013
|
1 other review |
Member since
2012
daryn
ordered from here
within the last week
I ordered their honey bbq chicken tenders and herb mashed potatoes. The tenders were a bit soggy but the favors were good. Delivery time was as expected. Overall, the food and delivery service was good. I would order again, but I wouldn't order their tenders since they were not crispy.
Written by
Jennifer L.
on
5/9/2013
|
36 other reviews |
Member since
2008
Jennifer
ordered from here
over a year ago
Great Salads, sandwiches and burgers- ordered them many times and the portions are generous. Delivery was always quick and hot. Only tip is avoid the atomic fries etc, the sauce isn't very good.
Written by
Karl H.
on
5/7/2013
|
6 other reviews |
Member since
2007
Karl
ordered from here
within the last year
Ordered the Piggly Wiggly. Home fries were all right, but the sandwich itself was too heavy on the eggs. Plus, deliveryman didn't bring side of muffins & strawberry butter (that apparently comes with the brunch items). I won't be ordering from here again.
Written by
Jade C.
on
4/21/2013
|
1 other review |
Member since
2013
Jade
ordered from here
within the last year
Ordered Uncle Bubba's Buffalo Chicken Sandwich - it was REALLY good. The fries were thick, crisp, and tasty as well. I ordered around 740pm on a Friday night with an estimated delivery of 30-45 minutes and it arrived in 20. I was satisfied to say the least.
Written by
James A.
on
3/2/2013
|
Member since
2012
James
ordered from here
within the last week
Absolutely disgusting...ordered turkey burger and fries and both arrived almost raw. will never order here again
Written by
Matthew F.
on
2/28/2013
|
3 other reviews |
Member since
2005
Matthew
ordered from here
within the last year
This was such a waste of my money. I ordered the chicken fried steak and a chocolate milkshake, which cost me $30! The meat had no flavor besides all the gravy and sauce it was drowning in. Not the worst thing ever but not worth ordering ever. The milkshake was just a soupy concoction of milk and water, with a hint of chocolate, and ice chips! It was undrinkable. Plus it was tipped over in the bag so it leaked over everything. Don't waste your money on this food.
Written by
Sara W.
on
9/30/2012
|
2 other reviews |
Member since
2008
Sara
ordered from here
within the last year