Mansion Restaurant

They ignore all written requests from Seamless Web!!!!! The guy at the restaurant told me that himself, you do not know what you are going to get.Do not order takeout from this diner!! I love the food here, and we live 2 blocks away, so we were frequent customers. The problem is, EVERY time( I stress this, every time!) you order takeout, they forget something, and I dont mean Ketchup and Salt. Last night they gave me just a slab of steak on white bread, and I ordered cheese, onions and tomato.When you call they argue with you, and they do not even try to fix the problem. Terrible customer service, and consistent takeout mistakes. Just lost a loyal customer>

Written by Michael F. on 12/12/2012 | 1 other review | Member since 2011
Michael ordered from here within the last year

I wish seamless web offered a rating of less than 1 star so I could give it the mansion. I literally live ACROSS THE STREET from this restaurant and they can't manage to send a delivery order that is somewhat warm to my apartment. Not only was this food undercooked AND completely cold by the time it made its way across the street to me BUT when I called to let them know about it, it was somehow my fault because the delivery person couldn't figure out how to properly ring the door bell to my apartment building. DO NOT ORDER FROM THIS PLACE IF YOU WANT A SEMI-DECENT MEAL.

Written by Ryan L. on 4/10/2012 | 5 other reviews | Member since 2006
Ryan ordered from here over a year ago

My boyfriend ordered a reuben and we were charged an additional $.75 for cheese. Doesn't a classic reuben come with cheese? I can live with the extra charge, but where they really went wrong was with my sandwich, the Tuscan Panini. What arrived at my door was dry, rubbery prosciutto and one thin slice of mozzarella cheese slapped on a white, untoasted hero. Confused, I called the restaurant thinking they sent me the wrong sandwich by accident, and was told that paninis are supposed to be served on heros. When I mentioned that it wasn't even toasted, he told me that I must be mistaken. With inaccurate food names and descriptions on their menu and poor customer service, needless to say I won't be ordering from Mansion again.

Written by Stephanie S. on 2/29/2012 | Member since 2007
Stephanie ordered from here over a year ago

The food is excellent and delivery is quick. This is a great neighborhood restaurant and the owners are the nicest people!

Written by Stefanie M. on 1/17/2012 | Member since 2011
Stefanie ordered from here within the last week

There isn't a better diner in NYC, and, honestly, there are few restaurants that serve better food.

Written by Michael M. on 10/24/2011 | 10 other reviews | Member since 2007
Michael ordered from here within the last month

Good neighborhood spot. If you're within walking distance just go inside and order a meal, don't bother with delivery.

Written by Mike P. on 5/16/2013 | 2 other reviews | Member since 2012
Mike ordered from here within the last year

Consistently above average, higher quality diner fare. Reliable and quick delivery. No troubles to speak of after numerous orders.

Written by Sean M. on 5/15/2013 | 5 other reviews | Member since 2008
Sean ordered from here within the last week

surprisingly good- great matzo ball soup like all the other reviews say- noodles and carrots and chicken (extra but worth it); was sick and hit the spot. interesting veggie burger- very different but will probably try something else next. But nice brioche bun for the burger and the best coleslaw I've ever had in NYC to date! They also use high quality condiments which I also appreciate. This place pays a lot of attention to the little things we actually care about and these things make a big difference; glad they work to distinguish themselves from the diners in the area. Will def order from here again.

Written by Rebekah C. on 3/31/2013 | 17 other reviews | Member since 2010
Rebekah ordered from here within the last year

Horrible delivery. They always mess up the orders. They never bring everything you ask for. You have to keep calling and complaining. Too aggravating. Order from somewhere else.

Written by Tara S. on 1/27/2013 | Member since 2012
Tara ordered from here within the last week

Best diner on the upper east side!

Written by Jessica N. on 1/4/2013 | 1 other review | Member since 2011
Jessica ordered from here within the last year

Sloppy, inconsistant. I have ordered from here a least a few dozen times and I think today will be my last. They frequently forget key parts of your order (french toast, no syrup... Chicken Souvlaki, no Tzatziki). They are on the pricey side and yet knock you with container charges on everything - containers that are nothing more than the 2 cent aluminum cinch or laminated paper crap you get everywhere else for free. For these prices they should be taking a lot more pride into what they are doing/serving.

Written by William S. on 7/4/2012 | 1 other review | Member since 2011
William ordered from here within the last year

good for breakfast orders

Written by Tricia K. on 6/14/2012 | 4 other reviews | Member since 2007
Tricia ordered from here over a year ago

This is the best diner on the UES. Superior quality and delicious food. I order here all the time.

Written by Seth C. on 6/10/2012 | Member since 2010
Seth ordered from here within the last month

The worst I have ever ordered. Mushy fries, chicken so this it was like eating fried bread crumbs and nuclear waste colored mac & cheese.

Written by Christopher F. on 1/30/2012 | Member since 2008
Christopher ordered from here over a year ago

GREAT FOOD, TIMELY DELIVERY, WELL PACKAGED & FRESH. The artisan french toast was great & didn't arrive soggy like I thought it might - and it was loaded with strawberries. Bacon was super crispy and so was the corned beef hash, very delicious. Food came in 20 minutes and the delivery guy was very nice. Will definately be ordering from here again

Written by Jessica F. on 8/8/2011 | 2 other reviews | Member since 2011
Jessica ordered from here over a year ago