Raffaello's (formerly Chill Out Pizza)

dont let the past bad reviews mislead you! there was a not so great delivery guy sometimes during the winter. i live two blocks away and had to wait OVER AN HOUR for my food- after a couple of phone calls and waiting 1:15, i walked on over. now, let me just say, i'm not that lazy, i work retail and am on my feel all day- sometimes doing 12 hour days. this day it was snowing. i just wanted to turn into a puddle and consume a pizza pie! anyway, i walked over to place and the people working were ALL so accommodating! the service was excellent, and the food was, as always, out of this world! it really is a great place with a great, accommodating staff, and DELICIOUS FOOD!

Written by Robert M. on 5/10/2013 | Member since 2012
Robert ordered from here within the last week

Pizza was just OK. No choice on temperature for Buffalo wings & meatball Parm sando would have been great had they packaged it properly. All cheese was stuck to foil & pulled away from sando. Disappointing.

Written by Mitchell M. on 4/7/2013 | Member since 2012
Mitchell ordered from here within the last year

This place is just plain terrible. Over an hour long wait on a supposed 20-35 minute delivery schedule, unfriendly service and several missing items (including something I was charged $2 extra dollars for). Boo, Chill Out. Boo.

Written by Andrew M. on 3/31/2013 | Member since 2010
Andrew ordered from here within the last year

Not great pizza

Written by nikki k. on 3/12/2013 | 2 other reviews | Member since 2013
nikki ordered from here within the last year

Great pizza here, one of the few good ones around Jersey City. Speedy delivery and excellent quality.

Written by kevin y. on 12/28/2012 | 6 other reviews | Member since 2010
kevin ordered from here within the last year

Calamari salad was amazing - they give you SO much calamari and do not skimp out on the quantity provided for sure. The dressing was delicious and it came with complimentary bruschetta (which was also good!). Service was fast and the delivery guy was so nice. Will definitely order here again

Written by Kasey M. on 10/9/2012 | Member since 2012
Kasey ordered from here within the last year

Average pizza. Arrived 20 minutes later than delivery estimate, and the delivery guy first went to the wrong address, despite my address being listed correctly on the order.

Written by Carissa R. on 8/19/2012 | 1 other review | Member since 2011
Carissa ordered from here within the last year

Delivery estimate was 20-35 minutes. It took over an hour. Granted, it was raining and I ordered after 9pm, but maybe you should call the customer to let them know it'll be twice as long as you claim? Guy on the phone was nice when I called, and delivery guy was chipper too. Pizza was pretty good, but nothing to write home about compared to all the options in Jersey City. It wasn't especially cheap, and toppings are expensive at $2.75 per. The thin crust pizza wasn't especially thin, and was remarkably similar to the regular pies. Overall, underwhelmed.

Written by sean h. on 6/13/2012 | 2 other reviews | Member since 2012
sean ordered from here within the last year

Can i give zero stars? Pizza tasted like cardboard ate one slice and threw it out. Pie cost me 20 bucks and they only put toppings on one half of the pizza. Come on son!!

Written by bobby p. on 4/21/2012 | 4 other reviews | Member since 2011
bobby ordered from here over a year ago

The food was delivered super fast within 25-30 minutes. The mozzarella sticks were plentiful with about 8 sticks per order and the pizza was solid. The thin crust pizza was good, but could have been a little thinner & crispier.

Written by Tracie S. on 4/7/2012 | 1 other review | Member since 2010
Tracie ordered from here over a year ago

Nice food, loved the sandwiches and salad - quick delivery

Written by Raj T. on 1/24/2013 | Member since 2012
Raj ordered from here within the last year

Great service and delicious food! Highly recommended.

Written by Marco C. on 4/21/2013 | Member since 2013
Marco ordered from here within the last year

Food was extremely late. 20-30 mins? ha! Try minimum one hour.

Written by Felicia B. on 1/27/2013 | Member since 2011
Felicia ordered from here within the last year

Took 2 hours to arrive and it tasted like cardboard. Never again.

Written by Ashley F. on 12/19/2012 | 16 other reviews | Member since 2010
Ashley ordered from here within the last year

ALWAYS delicious food and excellent customer service!

Written by Nathaniel V. on 5/18/2012 | 4 other reviews | Member since 2010
Nathaniel ordered from here within the last month