The Counter

Would not recommend for delivery. All of my experiences eating at the restaurant have been fine. Food arrived 50 minutes after ordering. Delivery estimate was 15-30 minutes. The fries were cold. I ordered a medium burger, but received a rare burger that was no longer warm. The bottom bun was completely soggy. Requested ketchup, none was supplied. There were no napkins or utensils included.

Written by Eren J. on 5/10/2013 | 1 other review | Member since 2012
Eren ordered from here within the last month

Have ordered from them twice online now and the service and quality are horrible especially for the price. Have screwed up my order both times.

Written by Rich F. on 5/6/2013 | 3 other reviews | Member since 2012
Rich ordered from here within the last month

food is delicious with lots of options, service is not great and they forgot parts of my oder

Written by Anna S. on 3/12/2013 | Member since 2012
Anna ordered from here within the last year

I just received the worst meal of my life. Everything was cold. None of the special instructions were considered or met so I ended up with a bland chicken sandwich and cold french fries. Food is generally good when they have a delivery person that can read.

Written by Doug L. on 2/25/2013 | 1 other review | Member since 2013
Doug ordered from here within the last year

Food arrived fast and my order was correct. The burger was a bit more rare than medium rare but it was delicious none the less. Food was delivered hot. Would definitely order from them again. The parmesan fries were amazing....

Written by Jennette E. on 1/13/2013 | 5 other reviews | Member since 2012
Jennette ordered from here within the last year

The food might have been decent but the delivery took over 1 hour and 15 minutes to get to me (and they're literally 1 block from my office). By the time I got my food it was literally cold. They should change their suggested delivery time to better manage expectations. In the meanwhile, Schnipper's - which is several blocks further away but delivers on time - will be where I go for a veggie burger.

Written by Dustin M. on 12/5/2012 | 2 other reviews | Member since 2009
Dustin ordered from here within the last year

love the burgers and fires here- any flavor will due!!

Written by Dennise M. on 9/28/2012 | 18 other reviews | Member since 2007
Dennise ordered from here within the last year

Pretty good burger BUT my order arrived more than an hour after I placed it when I live 4 blocks away! Don't believe the time estimate they quote. I could've eaten there myself and be home in the time I waited for my burger. Will have to think again if I'll order from them again.

Written by Jeffrey A. on 9/24/2012 | 14 other reviews | Member since 2010
Jeffrey ordered from here within the last year

Good burgers. A build-your-own bowl option is definitely needed.

Written by Travis R. on 8/24/2012 | 4 other reviews | Member since 2008
Travis ordered from here within the last year

Correct me if I'm wrong but, I was under the impression that well done meant my burger would not still be bleeding. For the amount of time it took to cook it and walk it 2 blocks i actually expected to be writing a review about eating a charcoal briquette.. Once is enough for me.

Written by Sofia J. on 7/5/2012 | Member since 2009
Sofia ordered from here within the last year

Wow - those parmesean fries are awesome!! Burger was ok, but I will go back again.

Written by Jonathan Z. on 6/6/2012 | 74 other reviews | Member since 2008
Jonathan ordered from here within the last year

Consistently disappointed. They never get the order right and apparently have a $15 order minimum now although it is listed as $10. 30 minutes after I received confirmation that my order was placed- they called me to tell me that they would not deliver. DO NOT GET DELIVERY FROM THIS PLACE!

Written by Lena J. on 2/13/2012 | Member since 2007
Lena ordered from here over a year ago

This is my favorite place to order from when I'm at work. The staff is very friendly and they have a a huge selection of burger toppings, all fresh. Try the sweet potato fries!

Written by JOSEPH G. on 9/15/2011 | 2 other reviews | Member since 2010
JOSEPH ordered from here over a year ago