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Bummer! 5 Napkin Burger (UWS) (2315 Broadway, New York 10024) is no longer active on Seamless.

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5 Napkin Burger (UWS)

  • SW User Rating 0 ratings 60 reviews

2315 Broadway (Broadway & W. 84th St.), New York, NY 10024 | (212) 333-4488

5 Napkin Burger (UWS) Reviews

User rating

Good burger

Written by on 9/29/2014 | 4 other reviews | Member since 2013
david ordered from here over a year ago

User rating

Terrible service whether you eat in, take out or have your food delivered! It's unfortunate because it's right next to my office and a lot of the people that work in this building will not touch them with a 10-foot pole.

Written by on 9/25/2014 | 1 other review | Member since 2010
Lillian ordered from here over a year ago

User rating

My first meal was spot on. Food delivered on time and as requested. This time it was 20 minutes late, cold, and one of the burgers was drastically overcooked. When I called the restaurant to inquire about the delivery: "Oh yeah, he left already but he has a lot of deliveries. We got really busy." Mmm. Explains cold food, tardiness, but not the one overcooked burger. Do they need more delivery folks to get the food out in the estimated time? Or should they estimate more honestly? One way or another my experience was lukewarm at best.

Written by on 7/23/2014 | 4 other reviews | Member since 2014
Century ordered from here within the last year

User rating

I normally love ordering from, dining at or picking up from 5 Napkin. The crispy chicken sandwich, the drinks, the avocado burger, the sushi rolls are all great. The last time I ordered though, this week, the two rolls were inedible. The shrimp tempura roll tasted like rubber and the other roll smelled off and the texture was weird. I threw it away and had cereal for dinner! Inconsistence is the worst part about dining in the UWS.

Written by on 7/1/2014 | 5 other reviews | Member since 2007
Jane ordered from here within the last year

User rating

Where to begin. Pick up order took 50 minutes (rather than 25 indicated); food was cold; 2/3 burgers came with no top bun; called to complain and didn't get an apology; they did offer to deliver buns to our apt (one short block away); that took another 20 minutes. No apology upon delivery of buns. Food is usually great. Sadly delivery/pick up from this place is hit or miss. Sigh

Written by on 6/10/2014 | Member since 2011
Lisa ordered from here within the last year

User rating

Veggie burger was alright, I've definitely had better. fries were soggy, oily and nasty.

Written by on 3/29/2014 | 1 other review | Member since 2013
Mandip ordered from here over a year ago

User rating

It's so sad delivery is so terrible. Food is always cold and late, usually wrong. And I'm sorry, the one delivery guy I get always has an attitude - super strange dude. I called to complain and they put me on hold for 15 min. I don't think they realized how stubborn I am. Won't order again :-(

Written by on 3/15/2014 | 3 other reviews | Member since 2007
Stacey ordered from here over a year ago

User rating


Written by on 3/10/2014 | Member since 2008
Joshua ordered from here over a year ago

User rating

Not one ketchup packet with a burger and fries. Not one napkin either (ironic). Forgot shake then when re-delivered did not send a straw. Not cool.

Written by on 3/2/2014 | 3 other reviews | Member since 2010
David ordered from here within the last year

User rating

Food arrived cold and without fries; drink spilled in bag; have ordered many times - twice had long delivery wait and cold food. Once had missing fries and cold food. Love eating at the restaurant but hate n seamless delivery. Seamless has horrible customer service - long wait times on phone. Doesn't answer email complaints. Given all of the negative reviews posted here - when will seamless or 5 Napkin respond??? Laura L

Written by on 3/1/2014 | Member since 2013
Laura ordered from here within the last year

User rating

HORRIBLE DELIVERY SERVICE. DONT ORDER FROM HERE. Delivered almost 2 hours later. Fought to get a 50% discount, and got a huge attitude from the manager. Don't waste your money on overpriced burgers and fries.

Written by on 2/23/2014 | Member since 2012
jessica ordered from here over a year ago

User rating

Seriously the worst delivery ever - and when you call to check on it (politely) you are treated terribly by the young girl answering the phone. We live four blocks away, it's a weeknight, and it took 90 minutes (double the seamless delivery estimate). Never again.

Written by on 2/21/2014 | 4 other reviews | Member since 2012
Lisa ordered from here over a year ago

User rating

Has the worst delivery service possible. Food arrives late and cold. They don't meet the delivery time window.

Written by on 2/18/2014 | 1 other review | Member since 2007
Stanley ordered from here over a year ago

User rating

Burger was great but the onion rings were dry and tasted like cardboard. I find a lot of their sides are sub-par.

Written by on 2/15/2014 | 4 other reviews | Member since 2011
Sabrina ordered from here over a year ago

User rating

Delicious! Consistent delivery, great food!

Written by on 2/13/2014 | Member since 2011
Sarah ordered from here over a year ago


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