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Bummer! Alcatraz Mexican Cuisine (344 Franklin Avenue, Brooklyn 11238) is no longer active on Seamless.

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Alcatraz Mexican Cuisine

  • SW User Rating 0 ratings 37 reviews

344 Franklin Avenue (Franklin Ave. between Greene Ave. & Lexington Ave.), Brooklyn, NY 11238 | 13473782866

Alcatraz Mexican Cuisine Reviews

User rating

Delivery prices are outrageous.

Written by on 10/15/2013 | 14 other reviews | Member since 2012
Maia ordered from here over a year ago

User rating

Try to order at least two HOURS before you want to eat. Seriously. And preheat your oven so you can warm it up. Otherwise, delicious.

Written by on 10/4/2013 | 10 other reviews | Member since 2006
Daniel ordered from here over a year ago

User rating

The food never disappoints. Note that this is not traditional Mexican cuisine. The food is not greasy and lumped together. They actually prepare the food nicely for delivery. The delivery make take longer than other places by 10-15mins but I'd like to think they are taking extra care to prepare the excellent food. This is not fast food and it's a little more expensive but well worth it.

Written by on 9/28/2013 | 1 other review | Member since 2012
Christopher ordered from here over a year ago

User rating

food is outstanding! the chicken entree is insane. yes they take a minute - but offer full disclosure on the timing. every bit is homemade & carefully prepared. the flvors & spices are incredible. i've had only the best interactions here and am admittedly a little high maintenance... so definitely give it a try - i think you will be very pleasantly rewarded.

Written by on 9/24/2013 | Member since 2012
cyndy ordered from here over a year ago

User rating

Very tasty food. I ordered a brisket taco, a fish taco, a pulled pork tamale and refried beans. The food was delicious. I'm a sucker for tamales and always happy to find a place that has good ones. The refried beans were quite tasty with a bit of lime in the flavor, I think. Delivery wasn't all that fast but it wasn't horribly slow either, considering I don't live in the neighborhood.

Written by on 7/16/2013 | Member since 2013
Leah ordered from here over a year ago

User rating

Your order will not show up on time. The owner is a complete nutcase when you call to inquire about a promised delivery time. All I wanted to know was when it was going to show up. Other mexican restaurants deserve your business other than this place.

Written by on 6/26/2013 | 7 other reviews | Member since 2008
Sam ordered from here over a year ago

User rating

After waiting about 90 minutes, no food. Called and said it was delivered. Well, delivered to wrong address that is. And I got attitude when I said it was a pretty ridiculous mistake to hand off food to the wrong place. Never again.

Written by on 6/21/2013 | Member since 2012
Brandon G ordered from here over a year ago

User rating

Food is ok not great, owner is arrogant and rude. If you can't get a burrito and a couple of tacos delivered in less than two hours you should stop offering delivery. stay far away.

Written by on 6/20/2013 | Member since 2010
Timothy ordered from here over a year ago

User rating

The food was cold after waiting over 90 minutes for delivery

Written by on 5/21/2013 | Member since 2012
chloe ordered from here over a year ago

User rating

I wouldn't order here again. The food took an hour and twenty minutes to get to my place, which is really no big deal. The issue was that the food wasn't that good. The enchiladas with red sauce had no bite to them. (the red sauce tasted more like Italian tomato sauce than salsa). And the chips with the guac had this weird packing peanut consistency. No thanks, too many good places to eat in NYC to waste your time with this place.

Written by on 5/3/2013 | 1 other review | Member since 2010
Christina ordered from here over a year ago

User rating

The food here is pretty damn awesome, so it pains me to be negative. but this place can not get their world together when it comes to delivery. I called an hour and a half after placing an order because it hadn't arrived. I spoke with a nice person who told me it went out with 3 other orders and was on the way. Great. All I can think is hire more delivery people and more cooks. I really want this place to be great, but waiting two hours plus for food is not acceptable. Not to mention, the "on the way bit" is total crap. It was at least another 30mins after I called before my food showed up.

Written by on 5/3/2013 | 1 other review | Member since 2011
gregory ordered from here over a year ago

User rating

The food wasn't great and is overpriced. The management was rude.

Written by on 4/21/2013 | 3 other reviews | Member since 2010
Alex ordered from here over a year ago

User rating

Don't order from here! Service RIDICULOUS!!!! Order taken almost 2 hours for delivery. Manager completely rude when we called to find out where the food was, 70min after ordering. Were told its out for delivery. 40 minutes later we called him again and he completely dismissed us, asked if we were calling him a liar and said we shouldn't expect our food within their time limit when they have customers in the restaurant. Yelled about it being at rush hour. I ordered at 5:23pm. Food arrived cold and my dinner wasn't even what I ordered. Went in the garbage can.

Written by on 4/19/2013 | Member since 2012
liza ordered from here over a year ago

User rating

Delicous! A touch pricy, but the food is heads and tails above any other Mexican in the neighborhood. Quesadillas are so yummy.

Written by on 4/1/2013 | 9 other reviews | Member since 2010
Jeff ordered from here over a year ago

User rating

Excellent QUALITY Mexican food and fresh homemade beverages. Highly recommended.

Written by on 3/30/2013 | 7 other reviews | Member since 2011
Allison ordered from here over a year ago


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