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Bummer! Bocca Bliss (725 3rd Avenue, New York 10017) is no longer active on Seamless.

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Bocca Bliss

  • SW User Rating 0 ratings 2 reviews

725 3rd Avenue (3rd Ave. between E 45th St. & E 46th St.), New York, NY 10017 | (212) 867-1881

Bocca Bliss Reviews

User rating

I have been patronizing Bocca Bliss for a couple of years now, since before when it was Sarah's kitchen. I come in and buy breakfast and lunch, and order through Seamless sometimes for lunch. I really like them and the staff. The morning staff are all really great, and very helpful, but I had a horrible experience today. I order early this morning through Seamless for 11:30 delivery, which I have done many many times. I have never had a complaint. Today, the weather was terrible (i know they probably were slammed with orders), but my food still hadn't arrived as of 12:00 PM. I called to check on the order, and the lady who picked up (wouldn't give me her name) said it was on the way, and as I tried to ask if she had and estimated time and before I could finish speaking, she hung up on me. She did not ask my name or what my order was. That is fine, I know they are busy, but hanging up on a customer mid sentence was not ok. I called back, and asked to speak with a manager. The lady proceeded to yell at me that there was no one above her. I said that I would like to make a complaint about the extremely rude telephone call I was just on with her, and I would like to speak with someone else. She told me there was no one else, they were too busy to deal with a phone call and that the food was on the way, and proceeded to try to hang up on me again. I then asked her how to make a complaint, and that I would come in, and she screamed at me that "FINE, make a complaint, I don't care" and hung up again. I am planning on going in later today to speak to one of the other managers on staff, but as much as I am in here probably 5-8 times a week. That's it. I will go to Olympia, Amish, or Gourmet over Bocca, until this is addressed.

Written by on 6/9/2014 | Member since 2013
Alyssa ordered from here within the last year

User rating

The onion rings are AWESOME!

Written by on 2/10/2014 | Member since 2014
Michael ordered from here within the last year

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