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Bummer! Bricktown Bagel & Cafe (51-06 VERNON BLVD, LONG IS CITY 11101) is no longer active on Seamless.

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Bricktown Bagel & Cafe

  • SW User Rating 0 ratings 38 reviews

51-06 Vernon Blvd, Long Is City, NY 11101 | (718) 361-2428

Bricktown Bagel & Cafe Reviews

User rating

Worst customer service I have even encountered!! Also cannot ever seem to get a simple order correct. Food comes cold and late every single time. If I could give a place zero stars I would. Prices have gone up and quality has gone down. I ordered a toasted bagel with butter. I got an untoasted bagel with cream cheese. Order estimate was 44-60 minutes but actually took 108 minutes. When I called to check on the order at 80 minutes the girl who answered the phone actually had an attitude with me. She claimed to not know if the order left and just told me they were busy. Note to the owner: you won't be busy for long if this is how your establishment treats its customers.

Written by on 9/21/2014 | 3 other reviews | Member since 2013
ashley ordered from here within the last year

User rating

Continually and persistently inept. Orders sometimes take over an hour and the people who work there don't care about either the service or the quality of the food. Does anyone even manage this place?

Written by on 9/21/2014 | 5 other reviews | Member since 2010
Meghan ordered from here within the last year

User rating

Love this place. Best bagels in LIC hands down. Try the scallion cream cheese on an everything bagel, its awesome!

Written by on 6/30/2014 | 1 other review | Member since 2011
Michael ordered from here within the last year

User rating

I have been coming to Bricktown for over 4 years since I moved to LIC. Although the ordering process can be a bit chaotic, the staff is super friendly! It's NYC, expect many people ordering food all at the same time hence the chaos. The food is consistently good and I've never been disappointed. The bagels are hand made and perfectly delicious (crispy on the outside, chewy on the inside). Bricktown is a regular non-pretentious neighborhood place that never disappoints!!!

Written by on 5/25/2014 | Member since 2013
Jessica ordered from here within the last year

User rating

Ok food and mediocre service. They mess up my order more often than any other place I order from on seamless, and then are annoyed and rude when I call them up to ask that they come back and bring the things I paid for.

Written by on 4/16/2014 | 1 other review | Member since 2011
Daniel ordered from here over a year ago

User rating

what a great surprise to find this place....the chicken salad is off the hook.....and they are fast and always right on point

Written by on 3/31/2014 | Member since 2014
james ordered from here within the last year

User rating

I love the food here its always fresh always good.

Written by on 3/30/2014 | Member since 2013
ELYSE ordered from here within the last year

User rating

All I can say is delicious!

Written by on 3/15/2014 | 1 other review | Member since 2013
Alexis ordered from here within the last year

User rating

their bagels are yummy and their delivery is lightening fast.

Written by on 3/14/2014 | 1 other review | Member since 2012
krista ordered from here over a year ago

User rating

Order arrived 94 minutes after confirmation (with a 45-60 min forecast). Too late to enjoy. Really disappointing...

Written by on 3/13/2014 | Member since 2014
Kevin ordered from here over a year ago

User rating

My office orders from them everyday so that shows how good they are. Delivery is made within the time specified and the delivery guys are great.

Written by on 2/27/2014 | 1 other review | Member since 2011
Juan ordered from here within the last year

User rating

The food is on par with the service - HORRIBLE! Avoid at all costs.

Written by on 2/9/2014 | Member since 2010
John ordered from here over a year ago

User rating

If you're coming here for breakfast get the kingpin. Best hangover cure ever

Written by on 2/3/2014 | 1 other review | Member since 2013
jeff ordered from here within the last year

User rating

They are great with delivery times and there bagels are delicious.

Written by on 1/23/2014 | 2 other reviews | Member since 2013
Chad ordered from here within the last year

User rating

These guys are seriously SO RIDICULOUS - learn to treat your customers with respect. I ordered delivery from here because I live half a mile away. 1.5 hours later, food's still not here so I call the restaurant to check in (I also realized that the contact # on my account was for my office, and it's the weekend so I wanted to make sure they had a way of contacting me). The woman who answered the phone gave me nothing but attitude, accusing me of providing the wrong address. WHILE I was looking at my order screen, clearly staring at the correct address. We had a couple back and forths where she verbally confirmed my address over the phone (uhm, check your Seamless order that I placed. It's the same address). 20 mins later, I call again to check on the food and some other lady is still very adamant about me providing the wrong information. I've seriously never felt so disrespected as a customer. Plus your food ended up sucking anyway. Never ordering from here AGAIN.

Written by on 1/19/2014 | Member since 2013
Gayle ordered from here over a year ago


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