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Bummer! El Cocotero (228 W 18th St., New York 10011) is no longer active on Seamless.

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El Cocotero

  • SW User Rating 0 ratings 4 reviews

228 W 18th St. (W. 18th St. between 7th Ave, & 8th Ave.), New York, NY 10011 | (212) 206-8930

El Cocotero Reviews

User rating

I ordered the roast pork (Pernil) they sent me a pork chop. When I called they asked me what I wanted them to do- so I asked if they could send me what I ordered. The guy said ok- and hung up... Problem is I just never got the order. So, a half hour later I just ate the porkchop. It wasn't a bad porkchop- it was $18 with a few tostones (green plantain) and a small salad. Since the food wasn't bad I would order from here again- but because the customer service is bad I will never order from here again. So easy not to settle for poor customer service in NYC, just too many options.

Written by on 2/21/2014 | Member since 2011
Benjamin ordered from here within the last year

User rating

say they deliver in 30 mins. I called them after waiting more than one hour, they told me they had no intention to deliver my order for at least another half an hour and hang up on me. I tried to call back 3 time and didn't manage to get them on the phone to cancel my order...

Written by on 2/9/2014 | 2 other reviews | Member since 2010
Olivier ordered from here within the last year

User rating

FOOD NEVER CAME, even after I called and was promised I would have it in 10 minutes. I ordered my food at 8:15 pm, and it said it would be delivered within 30-45 minutes. It is now 10:05, almost 2 hours later, and still no food. Called the restaurant after an hour and 10 minutes passed, was told so sorry, that the delivery guy is on his way to pick up the order from the restaurant and i will have my food in 10 minutes. 50 minutes after that call, still no food. RIDICULOUS. Now the restaurant is closed. You call and there is a constant busy signal. 1 star only because you can't write a review w/o giving at least a star.

Written by on 12/7/2013 | Member since 2010
Victoria ordered from here over a year ago

User rating

The pabellon: delish!

Written by on 10/29/2013 | 6 other reviews | Member since 2010
Ian ordered from here within the last year

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