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Bummer! Liberty View Restaurant (21 SOUTH END AVE, NEW YORK 10280) is no longer active on Seamless.

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Liberty View Restaurant

  • SW User Rating 0 ratings 88 reviews

21 South End Ave (South End Ave. & W Thames St.), New York, NY 10280 | (212) 786-1888

Liberty View Restaurant Reviews

User rating

Management & delivery treat customers like garbage. The food arrived and my wife opened the door. She was greeted by the delivery guy yelling at her as soon as she opened the door. Then the delivery guy stormed away (I was in the shower at the time). Spoke to restaurant today and learned checkout clerk wrote the wrong apartement number on the delivery ticket which sent the delivery guy to the wrong apartment. The backstory -- at the time of delivery -- is that the restuarant was calling me because the delivery guy couldn't find my apartment. Since I was in the shower I didn't get the calls. When speaking with restaurant today, I asked what address they had under my name -- they have the correct address!! Once I learned the restaurant has my correct address in its computer system, I asked the representative why the restaurant called me several times while their delivery guy was in the lobby of my building unable to find my apartment (after all, the restaurant should have helped their delivery guy by giving him the correct address while he was in limbo) -- the restaurant had no answer for that. When I then asked to speak with the restaurant manager, I was told the manager only comes on Fri & Sat nights and that she's very busy and doesn't take phone calls so a conversation was not too likely. Then, the restaurant representative simply hung up when I explained that I am angry not only at the delivery guy but even more angry at the restaurant's management. In summary, the delivery guy was way out of line. However, the situation was substantially worsened by the restaurant repeatedly being unable to give their delivery guy the correct address and what's worse, as I sought to get an explanation & apology from the restaurant all I got was rudeness, obstruction, and lies. Conclusion: You've got a ton of great food options with just as much food quality as this one (for the same price), so why order from a place that ultimately treats its delivery customers like garbage?

Written by on 8/7/2014 | 2 other reviews | Member since 2008
Alex ordered from here within the last year

User rating

Food is legit.. I recommend their juicy pork dumplings with crab meat, rice cake with pork and preserved vegetables and salt & pepper pork chop. Just wish it wasn't so pricey.

Written by on 7/9/2014 | 1 other review | Member since 2010
Bora ordered from here within the last year

User rating

They were so slow. When the food got to me it wasn't even lukewarm.

Written by on 6/6/2014 | 1 other review | Member since 2006
Scott ordered from here within the last year

User rating

Food is pretty good, but the delivery time in Battery Park City is outstanding.

Written by on 4/16/2014 | 4 other reviews | Member since 2008
Nimrod ordered from here within the last year

User rating

Good food. Came fast

Written by on 1/24/2014 | 1 other review | Member since 2008
Stephanie ordered from here over a year ago

User rating

First time ordering and will be the last. The only positives I can mention are that the delivery arrived pretty quickly, food was hot and the Hot&Sour soup was not bad. The main dish was terrible, I call it Pseudo-chicken with watery garlic sauce. Gummy non-chicken tasting meat...The scallion pancakes were too doughy and light on taste, they should be flaky with loads of scallions. Overall this was not a good meal and would not order from here again.

Written by on 1/11/2014 | Member since 2011
Luis ordered from here over a year ago

User rating

My favorite Chinese place since moving to FiDi. I've stopped in for pick up just to check the place out & it's clean, the lady that answers the phone is extremely pleasant, and the food is great. Not heavy, not greasy, not salty. Just good food. It's pricey, but if you don't want to tempt fate with the little cheap Chinese places, you're better off sticking with Liberty View.

Written by on 12/13/2013 | 2 other reviews | Member since 2008
Mike ordered from here within the last year

User rating

Food is always great. Arrives hot, not warm like other places. The only thing that annoys me about this place on Seamless is that they default a 18.1% tip. I think the customer should decide whether it's 15%-20% so if things like that annoy you just check your total and adjust to what YOU would like to tip.

Written by on 11/3/2013 | 3 other reviews | Member since 2007
Ray ordered from here within the last year

User rating

The food is ok, but the delivery service is terrible. It took me less than 5 minutes to pickup the food and they kept calling me every minute. The guy who delivered the food even complained saying that I should have come down as soon as he called and was quite rude. It's not the first time something like this has happened. Will never order again here.

Written by on 11/2/2013 | Member since 2013
Susan ordered from here over a year ago

User rating

Disgusting. Smelled like raw sewage.

Written by on 10/18/2013 | Member since 2009
Michael ordered from here over a year ago

User rating

Quality here has gone downhill. Very disappointing. Delivery is fast, though.

Written by on 10/12/2013 | 11 other reviews | Member since 2005
Jennifer ordered from here within the last year

User rating

Rude delivery man and underwhelming food. My quest for good Thai downtown continues.

Written by on 7/31/2013 | 4 other reviews | Member since 2009
Shauna ordered from here over a year ago

User rating

Always a solid B, with occasional A's. Scallion pancakes are generally pretty good. General Tso's is middling. Oddly there's no moo shu pork on the Seamless menu but the chicken is ok.

Written by on 7/3/2013 | 9 other reviews | Member since 2006
Cindy ordered from here over a year ago

User rating

Food came in record time and was very tasty!

Written by on 6/25/2013 | 2 other reviews | Member since 2011
Judson ordered from here over a year ago

User rating

Excellent

Written by on 6/11/2013 | 3 other reviews | Member since 2012
Larry ordered from here within the last year

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