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Bummer! Luz Restaurant (177 VANDERBILT AVENUE, Brooklyn 11205) is no longer active on Seamless.

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Luz Restaurant

  • SW User Rating 130 ratings 68 reviews

177 Vanderbilt Avenue (Vanderbilt Ave. between Willoughby Ave. & Myrtle Ave.), Brooklyn, NY 11205 | (718) 246-4000

Luz Restaurant Reviews

User rating

RIDICULOUS WAIT TIMES FOR DELIVERY. Food is generally good, but the wait times are never accurate. 45-75 mins estimated, and I'm still waiting at almost the 2 hour mark after I was told 25 mins ago it would be here in 10 mins.

Written by on 6/26/2013 | 3 other reviews | Member since 2008
Cathy ordered from here over a year ago

User rating

Greasy sandwiches. Flavor was there, but I couldn't finish the food. I would give them another chance. Almost $24 for 2 sandwiches including tip...eh.

Written by on 6/21/2013 | 25 other reviews | Member since 2012
Katharine ordered from here over a year ago

User rating

Food consistently great. Delivery can take a while, but the filet is worth it! And great value on the rotisserie chicken

Written by on 6/7/2013 | 8 other reviews | Member since 2011
kamilah ordered from here over a year ago

User rating

Fish was perfect - everything delicious

Written by on 6/2/2013 | 4 other reviews | Member since 2012
Nicole ordered from here over a year ago

User rating

If it weren't so expensive I would order from this place more - the chicken is AMAZING - get extra green sauce.

Written by on 5/20/2013 | 10 other reviews | Member since 2010
Jennifer ordered from here over a year ago

User rating

Delivery takes soooooo long. Plan on waiting at least 2 hrs. So hungry and frustrated!

Written by on 5/16/2013 | Member since 2011
jaeal ordered from here over a year ago

User rating

Really good but expensive. Spinach isn't worth the $.

Written by on 4/26/2013 | 15 other reviews | Member since 2010
Joanna ordered from here over a year ago

User rating

delicious food. but really lousy customer service, to the point where you can't suck it up to deal with them so you can get your hands on the delicious food.

Written by on 4/7/2013 | 2 other reviews | Member since 2008
Nathalie ordered from here over a year ago

User rating

Raw chicken and poor costumer service. We have ordered from this place three times thus far. Although some of the things are slightly more expensive than your average take out, the food has been generally good. That is, until we ordered the whole chicken and it arrived partly raw. When we called, the on site manager was unable to comp any part of our meal. She stated that the owner would only allow her to send us a new chicken and pick up the old one "to see what they can do differently not to make this mistake again". We weren't interested in another chicken (late at night and were grossed out by the raw chicken) and instead asked for a credit for our next order (not even a refund! just a credit to get MORE FOOD from their restaurant!). The manager said she wasn't able to authorize a credit, but would speak with the owner and get back to us the next day. She never did. We won't be ordering from them again.

Written by on 3/29/2013 | 2 other reviews | Member since 2012
Sagiv ordered from here over a year ago

User rating

So sad. We loved this place. But on a recent evening, we placed a very simple order. Two items. An hour went by, and I called to check on it. The sweet girl who answered the phone told me that the delivery man had just left, and would be at our door in under 10 minutes. 40 minutes later I called again, and was told that the delivery guy was now... in Flushing. Queens. I was told that because it was snowing out, he was driving slowly. Um. We live 1.4 miles from this restaurant. Why he needed to go to Queens before delivering our food, or why we were lied to the first time we called, is beyond me. Our food eventually showed up 2 and a half hours later, cold, and long after our dinner guest had left hungry. The girl on the phone told me that she would ask her manager if we could get a partial refund. They never followed up. It's just incredibly bad customer service and they have lost a previously loyal customer.

Written by on 3/23/2013 | 1 other review | Member since 2011
Liam ordered from here over a year ago

User rating

Good food.

Written by on 3/1/2013 | 2 other reviews | Member since 2012
Alexander ordered from here over a year ago

User rating

Terrible. Don't order from here.

Written by on 2/10/2013 | 1 other review | Member since 2008
Lily ordered from here over a year ago

User rating

Mmmmm good

Written by on 2/9/2013 | 3 other reviews | Member since 2012
Saikei ordered from here over a year ago

User rating

Food is fantastic. I order from here a ton. The Rotisserie Chicken is outstanding and the Cilantro Mashed Potatoes and Arepa De Queso are great sides. Service can be slow from time to time but the food always makes up for it.

Written by on 2/2/2013 | 1 other review | Member since 2010
James ordered from here over a year ago

User rating

Very good food and great service

Written by on 2/1/2013 | Member since 2011
Mitchell ordered from here over a year ago

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