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Bummer! Tropical Paradise Restaurant (1250 Utica Avenue, Brooklyn 11203) is no longer active on Seamless.

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Tropical Paradise Catering Menu »


1250 Utica Avenue

Tropical Paradise on Avenue D »

Caribbean, Breakfast

1250 Utica Avenue

Tropical Paradise Restaurant

  • SW User Rating 0 ratings 14 reviews

1250 Utica Avenue (Utica Ave. & Avenue D), Brooklyn, NY 11203 | (718) 629-3500

Tropical Paradise Restaurant Reviews

User rating

I was concerned about ordering from here because of the previous reviews. I ordered anyway because I wanted to see for myself. They were a bit older and business tend to change (employees, owners, etc.). Here is what I found. 1. They had no more Chicken soup. They called immediately and provided me with alternatives. 2. I asked about delivery time and she said 30 mins. 3. She was very pleasant on the phone. 4. They delivered in exactly 30 mins. 5. The order was 100% correct. 6. The roti was delivered separately from the curry chicken (how it should be for delivery). 7. Haven't started on the roti yet but the cow foot soup is excellent. 8. I will order from them again.

Written by on 7/5/2014 | Member since 2010
Shawn ordered from here within the last year

User rating

Excellent food!!! the food showed up promptly and on time. Food tasted great!!!

Written by on 6/23/2014 | 3 other reviews | Member since 2013
Sophia ordered from here within the last year

User rating

Do not waste your time!! Delivery time stated 30-45 minutes & order took 2 hours to arrive! I received a phone call 30 minutes after i placed my order to tell me they were out of crab callaloo so i asked to change to shrimp callaloo. I call and hour later and the male that answers the phone says the order left already. Hour and a half later food still hasn't been delivered so I called to express my frustration-the lady that answered tells me she called and left a voice mail telling me delivery would be another 20 minutes(never got a call or a voice mail.!! I told her the delivery time stated 30-45 minutes & if it was going to be double the time, the customer needs to be called & informed. I would have never placed the order in the first place if the delivery time was 2 hours. I thought this was a joke--i asked how I can go about cancelling this order & making my card isn't charged charged & she tells me to call the company. No apology, just attitude. As I was looking for instructions to cancel the order, my doorbell rings. My food order is wrong (curry shrimp instead of callaloo shrimp) and it's not even hot. The curry shrimp tasted plain & the shrimp were either overcooked & not fresh. Most of the plate was rice, barely any shrimp. I wish there was a way to block this restaurant from showing up on the list of restaurants that deliver to my area. Serious waste of time & money. This restaurant needs to be honest in terms of delivery time!!

Written by on 6/21/2014 | 1 other review | Member since 2013
Nicole ordered from here within the last year

User rating

Placed my first order from this restaurant and it was SUPERB!!! I placed a huge order (over $100) and it came quickly, piping hot AND delicious! I ordered something from them which they didn't have, but I received a phone call letting me know that they didn't have the food. I was asked what I would like to replace it with. Then...they even sent EXTRA of the replacement items. Please take my humble advice and do yourself a favor and give your taste buds a treat! Highly recommend for the food AND customer service!

Written by on 5/11/2014 | 1 other review | Member since 2012
Linda ordered from here over a year ago

User rating

Waited very very long for food and it wasn't even per portioned correctly. I got a large jerk and it was same size as small. Food wasn't very hot and not really somewhere I would order from again.

Written by on 4/3/2014 | 8 other reviews | Member since 2013
Maurice ordered from here over a year ago

User rating

WORST FOOD EVER! They should really close this place down. Took an hour and a half for delivery and when it was delivered, food was FREEZING cold and tasted like leftovers they took out of the refrigerator. Macaroni pie was GROSS. Shrimp Roti was GROSS. Mango Tango drink was warm and tasteless. Sooooo disappointed. I hope this place shuts down. ZERO STARS! I cannot emphasize how bad this food was!

Written by on 2/24/2014 | Member since 2013
marie ordered from here over a year ago

User rating

I would give negative stars if I could! I waited over two hours for my food (estimated delivery time was 30-45 minutes). After the first hour I called and was told another 20-30 minutes. An HOUR later I got a call from the restaurant that my food was only 10 minutes away. Gee thanks. When it finally showed up after 10pm I wasn't even hungry anymore as I'd given up and eaten something else. I tried it today though and the food is also awful! I rely on these reviews when picking places so I wanted to let others know to pass on this place!

Written by on 1/30/2014 | Member since 2006
Sonja ordered from here over a year ago

User rating

Good food. Not Jamaica just island food

Written by on 1/28/2014 | 5 other reviews | Member since 2013
Melissa ordered from here over a year ago

User rating

My (Jamaican) boyfriend recently moved in and was thrilled to see a Caribbean restaurant finally delivering in the area. We went with the standard curry goat and chicken- both were awesome and huge portion sizes and the doubles were delicious!!! We did have to wait an extensive amount of time for a food- but the staff who answered the phone when we called was very nice and apologetic. We may opt to pick up in the future but this will definitely be one of our regular spots for sure :)

Written by on 1/16/2014 | 2 other reviews | Member since 2012
sarah ordered from here over a year ago

User rating

After a 75 minute wait (relative to the 30-45 minute estimated delivery time), the restaurant indicated that they just left to deliver my order, as they were fulfilling other orders (meaning an actual delivery time of at least 2 hours). Appropriate steps which the restaurant failed to take would have been to call and advise of their backlog, or not accept the order. As food was not received, please ignore the food rating.

Written by on 1/5/2014 | 2 other reviews | Member since 2012
Roman ordered from here over a year ago

User rating

I'll be generous considering this was my first time ordering and there was snow out. Food was definitely tasty but it took over 90 minutes to come and wasn't completely accurate.

Written by on 12/18/2013 | 1 other review | Member since 2011
Deanna ordered from here over a year ago

User rating

I have ordered from Tropical Paradise twice. The first order was delicious but late. The second order I am currently waiting for because it is ALSO late! I think this restaurant would do very well if they change their delivery estimation time, or hire more delivery drivers. I find it extremely frustrating to have to reheat my food because it was sitting in someone's car too long. Also, for my first order the driver made me come outside, walk around the corner and across the street to meet him. At the very least he should have driven to the front of my apartment building! If you plan on ordering from here please expect at least an hour delivery time. Once they address their delivery issue, I think they will be great.

Written by on 12/14/2013 | Member since 2013
Harley ordered from here over a year ago

User rating

If you want to spend money and not receive your food then i would totally recommend this place. Worst delivery service i ever experienced. Over 1 1/2 hours with no delivery and lies about the time. I so wanted to like them... for shame.

Written by on 11/29/2013 | 1 other review | Member since 2012
courtney ordered from here over a year ago

User rating

YUMMY!!!!! My boyfriend and I tried the Chicken Roti, Oxtail stew, Chicken Patty, Beef Patty and the Macaroni Pie. Loved it all.

Written by on 11/4/2013 | 1 other review | Member since 2013
Lisa ordered from here over a year ago


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