What can I do with Reorder with Seamless for Amazon Alexa?
You can quickly reorder meals and dishes from your Seamless.com Order History — or, set and change your payment method and default delivery location — using voice control.
Can new Seamless customers enjoy Alexa?
The skill’s easiest to use — and the most beneficial for you — if you’ve ordered more than three meals with your Seamless.com account and have one or more current credit/debit cards linked to your account. As long as you have an order history, you can use the skill. Of course, it may be more fun for you if you have many past orders.
As a Grubhub user, can I use the Seamless skill?
Good news! You can visit Amazon.com to enable our Reorder with Grubhub skill, which you'll be able to use right away with your existing Grubhub order history.
And, once you set up an account with Seamless.com and establish an order history, you’ll be able to use the Seamless skill for reorders, too.
How do I ensure my order goes to the right address?
The first time you open your Seamless skill, Alexa will ask you to confirm a default delivery address from among the addresses you’ve saved to your Seamless.com account. If you’d like to change or confirm your default delivery address, just say “Alexa, ask Seamless to change my address,” or ask, “What address am I using for delivery?”
Can I use Alexa to order for pickup?
If your past order was originally set for pickup, and it’s available to reorder through Alexa, then your reorder will also be available for pickup.
Why can’t I reorder my last order?
Here are the most common reasons an order may not be available for reorder using Alexa:
The restaurant changed an item in some way (such as modifications to add-ons or updates to the item’s cost).
The restaurant’s closed right now or isn’t accepting online orders at this time.
The payment method you used on the order has expired or isn’t a valid payment method for Amazon Alexa (e.g. Apple Pay).
Remember — Alexa will offer you a maximum of three past orders for re-order each time you use the skill.
Can I edit my reorder?
No. If you’ve already placed your order through Alexa, and need to make any changes to an order in progress, you’ll need to contact Customer Care. We’ll send you a text confirmation with your Seamless Order ID once the restaurant has confirmed your order from Alexa. Please have your Order ID ready before contacting Customer Care.
How do I link my Seamless and Amazon accounts?
Search for the Seamless skill on Amazon.com (NOTE: Link must be updated before launch!) and click “enable” to activate it. Then, give Amazon the go-ahead to link to your Seamless account. Now, you’re ready to request your first Seamless reorder with Alexa. You’ll probably get the most enjoyment from this skill if you have many orders in your Seamless order history.
How do I set up my default payment method?
When you first open your Seamless skill, Alexa will ask you to confirm a default payment method. This payment method must be a current credit or debit card you’ve saved to your Seamless.com account. Alexa cannot accept Apple Pay, lines of credit, cash, or other types of payment. Changing your default payment method is as simple as saying “Alexa, ask Seamless to change my default payment method.”
Why is Alexa asking me to set my default payment again, when I did this during setup?
Most likely, Alexa is asking you this for one of the following reasons:
You’ve opened the Seamless skill for the first time. At this time, Alexa will ask you to choose a default credit or debit card so the reorder process is as fast and smooth for you as possible.
Because the default credit or debit card associated with your Seamless account has expired. Fortunately, this is an easy fix! Just visit Account Settings on the Seamless website or mobile app, delete any expired payment methods, and make sure you’ve added a current credit or debit card to your account. Alexa will walk you through selecting a default payment method the next time you open the Seamless voice user interface.